Let’s first talk about Six Sigma.
Six Sigma is a statistical approach to process improvement. But don’t let that put you off because I’m going to make it really easy to understand.
What we are basically trying to do with Six Sigma is look at measurements we’ve taken from a process and understand how much variation there is within that data.
For example…. Driving to work, our process measurement might be “how long does the journey take”. Over 5 days record that information and then we look at how the journey time changed OR VARIED over the week.
Once we know about the variation we can analyse the process and make changes to see if we can reduce the variation so that it always takes 30 minutes.
So there you go, it’s probably not as complicated as you thought is it?
