Ashley Bell
Principal Consultant
Leads your discovery call and designs your solution. A Lean Six Sigma Black Belt with years of process improvement at global firms such as IBM and PayPal.
Industry experience
WHY WE STARTED
Built for Businesses That Want to Get Better
We started Nexus Improvement in 2020, after years of managing projects inside large companies. Too often we saw the same thing: clunky processes, stretched teams, promises that weren’t kept, customers left in the dark when work ran late, and managers who weren’t interested in doing better. So we left, to work with businesses that actually want to improve.
That’s where the name comes from. A nexus is a coming together, and our team brings plenty to the table: careers in hospitality, telecoms, pharma, software and global technology firms, and training in Lean Six Sigma, PRINCE2, Scrum and design thinking. Wherever we’ve worked, the goal has been the same: leave things better than we found them.
Like you, we needed good systems of our own. Our first CRM became expensive the moment we wanted to automate. Then we found Zoho One. Honestly, we didn’t believe the price, and kept waiting for the catch. It never came.
Our clients came to us for process improvement, but what they really needed were better digital systems, and they kept asking for our help with Zoho. We loved solving problems with Zoho as our toolkit, so we made it our only focus. We’d rather master one platform than be average at many, and with 50+ apps in Zoho One, there’s plenty to master.
