Why we're here
Our purpose is to transform how businesses use technology. We believe Zoho is one of the most powerful, accessible platforms available, and we’re here to make sure organisations in Ireland and beyond unlock its full potential.
Our customers
Our customers are ambitious businesses at every stage of growth, from start ups building their first systems to established companies with multi million euro turnover. We support smaller organisations with cost effective options such as DIY courses and advisory packages, giving them access to the right tools without unnecessary expense. For larger clients, we provide in depth technical support, solution design, full implementation and tailored training. Wherever you are on your journey, we are here to help you get the most from Zoho and build systems that power long term success.
Our mission
Our mission is to empower organisations to achieve more with less, through thoughtful design, smart automation and expert guidance across the Zoho ecosystem.
How we do it...
Consulting
We analyse your processes, identify opportunities for improvement and design Zoho based solutions that fit your business.
Implementation
We build and configure your Zoho systems, integrating workflows and automation to create a seamless, scalable setup.
Training & Support
We give your team the skills and ongoing guidance they need to use Zoho confidently and keep improving over time.
Our Values
Great culture is built on shared values, these principles guide everything we do. We uphold them within our team and with our clients, ensuring we work with the right people and build meaningful, long term partnerships.
Candour
We are honest, frank and direct even when it’s not the easy option.
Improvement
We are always looking for ways to improve the way we work and ourselves.
Add Value
We are always asking ourselves, is what I’m doing adding value.
Respect
We respect ourselves, our colleagues and the things intrusted to us.
Ashley Bell | Principal Consultant
Ashley has worked with organisations of all sizes, from major global firms to small, fast growing businesses. With a strong background in process improvement and Lean management, he spent many years in large technology companies including IBM, PayPal and Vodafone. After founding Nexus Improvement in 2020, Ashley began supporting small businesses in adopting digital tools. What started as recommending Zoho One soon became a dedicated specialism, and he now focuses exclusively on designing and implementing Zoho based solutions. Known in Ireland for his deep knowledge of the Zoho ecosystem, Ashley works with clients across Ireland, the UK and the US to deliver complex, automated systems which streamline operations and improve business performance.
Industry experience
- Hospitality
- Tourism
- Manufacturing
- Administration
- Call Centre
- Telecommunications
- Engineering
Sarah Cunningham | Office Manager & Junior Consultant
With a background in the pharmaceutical industry, Sarah brings strong attention to detail and a process focused mindset to her work. As our Office Manager, she ensures operations run smoothly, manages Level 1 support enquiries and continually looks for opportunities to improve how we work. Sarah is also developing her role as a Junior Consultant, becoming an integral part of the team and supporting the initial setup and onboarding for many of our new clients. Her commitment to learning and her structured approach make her a valuable asset to both our clients and our internal operations.
Industry experience
- Healthcare
- Pharmacy
- Retail
- Wellness
- Education & Training
- Tourism
- Creative Industries
Bala Kadiri | Zoho Creator Specialist
A highly experienced technology consultant and Zoho Creator specialist with more than 19 years working across major global enterprises, including Oracle, Dell, Equinix and Yahoo. He has a passion for helping organisations scale through automation focused solutions, process optimisation and strategic digital transformation. His expertise spans Zoho Creator, Zoho CRM and Zoho One solutions, enterprise Java full stack development, and industry specific platforms for publishing, real estate and community management. With experience supporting clients across Ireland, the US, India and Europe, Bala brings a strategic, results oriented approach which enables businesses to streamline operations and achieve measurable growth.
Industry experience
- Publishing
- Real Estate
- Cloud Services
- Software Engineering
- Marketing
- Consulting
- Ecommerce
Caoimhe Andrews | Zoho CRM Specialist
Caoimhe has created tailored CRM and workflow solutions designed to streamline operations and improve day to day efficiency. With a strong background in software engineering, combined with cloud certifications across AWS, Google and Azure, she brings both technical depth and industry understanding to every project. Caoimhe has extensive experience in the equine industry, which is also a long standing personal passion. her interests in UX design, web development and practical problem solving make her a valuable partner for businesses looking to enhance their digital systems.
Industry experience
- Equestrian
- Agriculture
- Software Development
- Web Design
- Cloud Computing
